Siebel 8.0 Installation

Contact the following mobile no for siebel installation
Name: Dharani Prasad
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Symbolic URL

Symbolic URL

Hi,

This document helps people to learn about Symbolic URL, although I have taken this document from the Oracle support.

Purpose

This document provides configuration and administration steps necessary to display external content in the Siebel User Interface. Displaying an external application in the Siebel User Interface eliminates the need for the user to enter login credentials such as username and password more than once.

Note that these external applications need to be participating in a single sign-on framework (SSO). To use SSO, a Symbolic URL has to be configured as described in the Siebel Bookshelf version 8.0 > Siebel Portal Framework Guide > Integrating External Content > Portal Agent Administration > Defining Symbolic URLs.

To specify how the external application should be constructed, you need to define arguments and values to be passed to the Siebel client as part of the request under Site Map > Integration Administration > Symbolic URL Administration.

Scope and Application

This document is informational and intended for any user.

How To Configure Displaying an External Web Application from the Siebel Application Using Symbolic URL

Below are step-by-step configuration instructions that you can follow in order to embed external web application into the Siebel application using Symbolic URL. In this example the Service Request form applet has a custom link that enables a user to launch www.yahoo.com.

In Siebel Tools:

1. In the Object Explorer, navigate to Siebel Objects > Applet and query for the Service Request Detail Applet record.

2. Navigate to the Control sub-folder and add a new record with the following properties as shown below:

Control	Value
Name	Symbolic URL
Caption	Symbolic URL
HTML Display Mode	EncodeData
HTML Type	Link
Method Invoked	ShowPopup (NOTE: This is not in the picklist so therefore you cannot select it from the list. You must type it in or cut and paste it into the property.)

3. Drilldown to the Control User Properties for this new control. Create two new records with the following properties:

Control User Props	Value
Name	Popup
Value	My Popup Applet

Control User Props	Value
Name	Popup Dimension
Value	800X800

4. Add a control to the Edit web template on the Service Request Detail Applet record. Navigate to Applet > Applet Web Template folder and query for the Service Request Detail Applet record. Mouse right click on the Edit record and choose "Edit Web Layout".

NOTE: Please ensure the Mode is set to Edit from the Mode Drop Down as shown in the screenshot below in the top left corner.

In the Control properties Window, drag and drop the “Symbolic URL” control created in step 2 above and place it in any preferred location on the Service Request Detail Applet. Please also drag and drop the “Symbolic URL Label” label that was created for the control.

5. Navigate to the Siebel Objects > Business Component and query for Service Request record. Drilldown to the Field folder and create a new record with the following properties:

Field	Value
Name	URL
Calculated	True (Check Mark)
Calculated Value	My Popup Applet

6. Navigate to the Siebel Objects > Applet folder and query for "SSO Generic System 1 Applet" record. Right click on the record and select Copy Record. (The project “ERM Single Sign On” must be locked in order to copy the applet). Then make the following changes:

Applet	Value
Name	My Popup Applet
Project	Service
Business Component	Service Request
Class	CSSSWEFramePopup
Title	My Popup Applet (NOTE: In Siebel versions 7.7 and onwards to update the Title you must add the “My Popup Applet” value in the “Title – String Override” property and then you will see the Title property gets updated with this value automatically.)

Also create a new control on the applet with the following properties:

Control	Value
Name	URL
Caption	URL
Field	URL (Refers to the Field created in step 5 above)
Field Retrieval Type	Symbolic URL

7. For the new “My Popup Applet” applet record, navigate to Applet Web Template folder and select the Base record. Update the properties to the following values:

Applet Web Templates	Value
Name	URL Applet
Type	Base
Web Template	Analytics Applet
Sequence	0

8. Drilldown to the “Applet Web Template Item” folder under “Base” and delete all the records located under this folder.

9. Then add a new record with the following values:

Applet Web Template Items	Value
Name	URL
Control	URL
Item Identifier	501
Type	Control

10. Open the List > List Column folder and query for “SSOGenericSystem1”. Update the Field record property with the following value:

List Columns	Value
Field	URL

11. Compile the objects.

Log into the Siebel Application using the new srf file:

1. Navigate to Site Map > Administration - Integration > WI Symbolic URL List.

2. From the drop down choose "Symbolic URL Administration”.

3. Click on the New button to create a new record with the following values:

Symbolic URL Administration	Value
Name	My Popup Applet
URL	http://www.yahoo.com
SSO Disposition	Form Redirect

4. Click on the New button again to create a new record with the following values:

Symbolic URL Administration	Value
Name	My Popup Applet_Demo
URL	http://www.yahoo.com
SSO Disposition	Form Redirect

NOTE: This launches the external application as a new Internet Explorer (IE) browser, since SSO Disposition type is Form Redirect. For more information please refer to Bookshelf version 8.0 > Siebel Portal Framework Guide > Integrating External Content > Understanding Portal Agents > About Disposition Types.

5. In the Symbolic URL Arguments applet on the bottom, for both Symbolic URLs created above called “My Popup Applet” and “My Popup Applet_Demo”, add two new records with the following values depending on how you want to launch the external application.

1. To launch the external application as a full IE window, use the following values:

Symbolic URL Arguments	Value
Name	FreePopup
Required Argument	True (Check Mark)
Argument Type	Command
Argument Value	True
Sequence	1
Append as Argument	True (Check Mark)

Symbolic URL Arguments	Value
Name	FullWindow
Required Argument	True (Check Mark)
Argument Type	Command
Argument Value	True
Sequence	2
Append as Argument	True (Check Mark)

2. To launch the modal external Application window, use the following values:

Symbolic URL Arguments	Value
Name	PopupSize
Required Argument	True (Check Mark)
Argument Type	Command
Argument Value	750x500
Sequence	1
Append as Argument	True (Check Mark)

Symbolic URL Arguments	Value
Name	FreePopup
Required Argument	True (Check Mark)
Argument Type	Command
Argument Value	True
Sequence	2
Append as Argument	True (Check Mark)

6. Log out of the Application and log back in.

7. Navigate to Service > My Service Requests view. The “Service Request List” applet is on top and the “Service Request Detail Applet” is below. On the form applet below there should be the new control called “Symbolic URL with Hyperlink” (if you do not see it, choose the “Show More” dropdown in the upper right corner of the form applet to show all the controls). Click the hyperlink which will launch the External browser with the site www.yahoo.com.